Borrowing & Fees

The following borrowing and fee information applies to ONLY Oak Creek Public Library materials – materials from other Milwaukee County Libraries may have different borrowing and fee structures.

 Loan PeriodNumber of Renewals*Max # of Items at one TimeLate Fine Per Day
All Books3 weeksTwo100.10¢
All CDs/Audiobooks3 weeksTwo20.10¢
All DVDs/Blu-rays1 weekOne20.10¢
All Magazines1 weekOne20.10¢
*Items may be renewed only if no one else is on the waiting list.*
Your borrowing privilege is suspended when fines exceed $5.00.

Log in to your account to see checkouts, due dates, fines, renewals, and items on hold.

Renewals
You can renew most items at least once if no one else is on the waiting list. Call 414-277-0183 to use our automated renewal line or log in to renew online.

Items on Hold
You can have up to 20 items on hold at any time. Request an item through our catalog, in person (8040 S. 6th St., Oak Creek, WI), or by phone: 414-766-7900. If you don’t see something you want, request it.

Once an item comes in it will be placed on the Holds Shelves (by the 1st floor Service Desk). The items are in order by the first 2 letters of your last name and then the first 2 letters of your first name (unless you have created a username). For example: Jane Smith – SM JA

You will be contacted by phone or email (depending on how you set it up when you first received your card). To change this preference, login to your account, call the library or stop in. There is also the option to receive text message alerts. Sign up for text message notification here.

Paying Fines
You can pay fines using cash or check at the 1st or 2nd floor Service Desks. To pay with a credit or debit card, pay online.

Refunds for “Lost and Paid” Items
We will refund you for “lost and paid” items, not counting the overdue fee, if you return the item in good condition within 90 days.

Interlibrary Loans
Interlibrary Loan (ILL) is a program that makes it possible for users of the Oak Creek Public Library to borrow materials from libraries located outside of Milwaukee County, usually at no charge. Public, academic, medical and other special libraries throughout the state of Wisconsin and across the nation participate in this program.

In order to request an item through Interlibrary Loan you will need to stop at the 2nd floor Service Desk or call 414-766-7900. You need to have a valid Milwaukee County library card. No more than 5 items can be requested at one time.

Items that can be requested through Oak Creek Public Library ILL typically include:

  • Books
  • CDs, DVDs, videos and audiobooks
  • Academic materials such as theses and dissertations

Items that cannot be typically requested include:

  • New items (less than 1 year old)
  • Reference books
  • Materials that are owned by one of the 28 public libraries in Milwaukee County.

If an item is unavailable for borrowing, a postcard will be sent in the mail to your home. It can take anywhere from 1 week to 6 weeks to receive an item. Once the item comes in, you will be contacted by phone.

The loan period for items borrowed through ILL is set by the owning library. Occasionally, items may only be available to view at the library and cannot be taken home. Items borrowed through ILL that were checked out at Oak Creek Public Library must be returned to the Oak Creek Public Library.

InfoPass
Similar to an ILL, an InfoPass allows users to access materials that are unavailable from the Milwaukee County Library System. However, rather than having an item sent to Oak Creek Public Library, the user themselves will go to the owning library and pick up/view the item there. There are several libraries in the greater Milwaukee Metropolitan area (includes public, academic and special libraries) who participate in the InfoPass program.

For more information or to request an item through InfoPass you will need to stop at the 2nd floor Service Desk or call 414-766-7900. You need to have a valid Milwaukee County library card.